Privacy Policy

Our Mobile Application Privacy Policy

Data Yakka regards the ethical treatment of personal information as fundamental. We are committed to protecting confidential data, ensuring its accuracy, and upholding the rights of individuals participating in our programs and services.

Our Commitment

We are committed to ensuring that employees, partners, and collaborators:

  • Maintain confidentiality in all discussions and handling of information
  • Use secure systems for storing and processing data to prevent unauthorized access
  • Avoid misuse of confidential information for personal or organizational gain
  • Comply with all applicable privacy and data protection regulations
  • Protect personal information from misuse, unauthorized processing, accidental loss, or disclosure

Stakeholders may access the latest version of this Privacy Policy through our website or by submitting a formal request to Data Yakka.

Responsibility for Implementation

The Data Protection Officer (DPO) and designated senior personnel are responsible for ensuring compliance with this policy.

Responsibilities Include:

  • Monitoring the collection, storage, and use of personal data
  • Ensuring data processing aligns with program objectives
  • Conducting regular audits and compliance reviews
  • Responding to privacy-related inquiries and concerns
  • Maintaining appropriate security and confidentiality standards

Collection of Information

Data Yakka collects only the information necessary to support the objectives of the Stop Blindness in Coastal Bangladesh program.

We do not collect information related to race, religion, political affiliation, or other highly sensitive personal identifiers unless legally required or directly necessary for the project.

Types of Data We Collect

Beneficiary Data

  • Name, phone number, address, and other contact information voluntarily provided
  • Medical condition or eye care history relevant to healthcare services
  • Feedback regarding services, treatment, or program experiences

Operational and Research Data

  • Community needs and accessibility information
  • Anonymized retinal images and diagnostic data used for AI validation
  • Program performance and operational metrics
  • Service delivery improvement data

How We Use Data

Collected data may be used for the following purposes:

  • Delivering healthcare and eye care services
  • Managing program-related operations and activities
  • Improving AI diagnostic algorithms and accuracy
  • Evaluating program impact, effectiveness, and scalability
  • Enhancing service quality through feedback analysis
  • Supporting research and development aligned with our mission
  • Meeting legal, regulatory, and operational obligations

What We Do Not Do With Data

  • Trade, sell, or rent personal information to third parties
  • Use personal information for purposes unrelated to stated program activities
  • Collect unnecessary or excessive personal information
  • Disclose personal data without consent unless required by law

Data Security and Privacy Protection

Data Security

We implement secure systems, encryption methods, access controls, and organizational safeguards to protect personal information from unauthorized access, modification, disclosure, or loss.

Anonymity and De-identification

Wherever feasible and legally permissible, individuals may provide information anonymously. Any data used for AI algorithm training, validation, or testing is anonymized or de-identified to protect personal identities.

Individual Rights

Data Yakka respects the rights of individuals regarding their personal information.

Individuals Have the Right To:

  • Access personal data collected about them
  • Request correction of inaccurate or incomplete information
  • Withdraw consent for data usage at any time
  • Request deletion of personal data where applicable
  • Request portability of their personal data
  • Submit complaints regarding data handling practices
  • Contact relevant authorities if they believe their data has been mishandled

Use and Disclosure of Information

  • Data Yakka will never trade, sell, or rent personal information to third parties
  • Personal information will only be disclosed for stated purposes, with consent, or when legally required
  • Access to sensitive data is limited to authorized personnel only

Data Retention and Deletion

Data Yakka retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Data May Be Retained For:

  • Delivery of healthcare and program services
  • AI model improvement and validation
  • Research and development activities
  • Monitoring and evaluation purposes
  • Legal, medical, regulatory, and compliance obligations

Retention periods may vary depending on the type of data, operational requirements, and applicable laws or regulations.

Secure Data Deletion

When personal data is no longer required, we securely:

  • Delete data from active systems
  • Anonymize personally identifiable information
  • Destroy records using secure technical and organizational measures

User Requests for Data Deletion

Users and beneficiaries may request deletion of their personal information at any time.

Requests may include:

  • Deletion of personal information
  • Removal of service-related records where legally permitted
  • Withdrawal of consent for future data processing
  • Anonymization of identifiable information

How to Request Data Deletion

  • Contact Data Yakka through official communication channels listed on our website
  • Submit a formal request to the Data Protection Officer (DPO)

Verified requests will be reviewed and processed within a reasonable timeframe in accordance with applicable privacy and data protection laws.

Exceptions to Data Deletion

Certain information may be retained when required for:

  • Legal or regulatory compliance
  • Medical record retention obligations
  • Fraud prevention and security purposes
  • Dispute resolution
  • Legitimate operational or research requirements

If data cannot be deleted due to legal or compliance requirements, Data Yakka will clearly communicate the reason for retention and continue protecting the information using secure safeguards.

Data Quality and Policy Review

Data Yakka takes reasonable steps to ensure that collected information remains accurate, relevant, and up to date.

This Privacy Policy is reviewed every two years to ensure compliance with evolving privacy laws, regulatory requirements, and industry best practices.



Note: The latest version of this policy is available on our website or upon request.